Refund Policy

Refund PolicyEffective Date: 1-01-2026 At BT Detailing, we take pride in the quality of our work and aim to provide every customer with a great experience. This Refund Policy outlines how refunds and service adjustments are handled. Service-Based Business BT Detailing provides time- and labor-based services. Because services are performed upon booking, refunds are limited once work has begun or been completed. Customer Satisfaction If you are not satisfied with the service provided, please notify us within [24 hours] of service completion. We will review the concern and, if appropriate, offer a re-service or correction at no additional charge. Refund Eligibility Refunds may be considered in the following situations: The service was not completed as agreedA verified issue occurred due to our workmanship BT Detailing is unable to complete the scheduled service All refund decisions are made at the discretion of BT Detailing. Non-Refundable Situations Refunds will not be issued for: Pre-existing damage or vehicle condition revealed during detailing Dissatisfaction based on expectations not communicated prior to service Minor issues that do not impact the overall quality of the service Services that have already been completed in full Deposits If a deposit is required, deposits are refundable if canceled within 48 hours — unless otherwise stated at the time of booking.Cancellations & No-ShowsLate cancellations or no-shows may result in forfeiture of any deposit and/or a cancellation fee. Processing Refunds Approved refunds will be processed using the original method of payment. Processing times may vary depending on your payment provider.Weather & Unforeseen Circumstances In the event of weather conditions or circumstances beyond our control, appointments may be rescheduled or canceled without penalty. Refunds in these cases will be handled on a case-by-case basis. Contact Us If you have questions regarding this Refund Policy or wish to request a review, please contact us.